Written by Molly Grace; edited by Laura Grace Tarpley

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TD Bank is a good lender for borrowers who need affordable mortgage options, thanks to its Right Step and Home Access mortgages, which have flexible credit requirements and allow down payments as low as 3%. Home Access mortgages also come with a $10,000 lender credit. But TD Bank mortgages aren't available nationwide — this bank only offers mortgages in 15 states and Washington, DC.

Overview of TD Bank as a Mortgage Provider

TD Bank is a bank that offers a variety of financial services. It lends mortgages in Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, and Washington, DC.

TD Bank Mortgage Products

Conventional Loans

• Conforming loans
• Construction loans
• Medical Professional mortgages

TD's Medical Professional mortgage is a type of physician loan, and is aimed at doctors, dentists, residents, or fellows. Physician loans make qualifying for a loan easier for medical professionals, who typically have high debt-to-income ratios (DTI). 

Jumbo Loans

TD Bank's jumbo loans are available as either fixed-rate or adjustable-rate mortgages. 

FHA and VA loans

It also offers the following types of government-backed loans:

• FHA loans
• VA loans

TD's Right Step and Home Access Mortgage Programs

TD has a couple of mortgage programs for borrowers who are struggling to afford a down payment.

Its Right Step mortgage has flexible credit guidelines, making it easier to qualify for than a traditional mortgage. It accepts borrowers who meet income limits or live in a low-to-moderate income census tract. You won't need to pay for private mortgage insurance on this loan, even with a down payment of just 3%.

TD's Home Access mortgage is only available in certain areas to those who meet income limits. It offers a $10,000 lender credit, which can be used toward a down payment or closing costs and doesn't need to be repaid. This mortgage also has flexible credit guidelines and requires no mortgage insurance. 

Home equity

TD Bank offers both home equity loans and home equity lines of credit (HELOCs).

TD Bank Mortgage Interest Rates and Fees

Competitive Rates and Low Fees

TD Bank's mortgage rates have been around average compared with other lenders, according to Business Insider's review of the Home Mortgage Disclosure Act data.

The bank's rate calculator is one of the better rate tools we've seen a mortgage lender offer. You can use the calculator to get an estimate of your rate, monthly payment, and closing costs for multiple loan types.

TD Bank doesn't disclose its lender fees online. A spokesperson told Business Insider that its fees vary depending on the type of loan you get, how much you borrow, and other factors.

In our review of HMDA data, we found that the average conventional loan borrower getting a mortgage with TD Bank paid $2,374 in origination charges in 2022. This is on the low end compared to other mortgage lenders.

TD Bank Mortgage Overall Lender Rating

Loan Types: 4.5 out of 5

TD Bank offers a strong variety of loan types that will meet most borrowers' needs. However, it doesn't have USDA loans.

Affordability: 4.5 out of 5

We think TD Bank is a highly affordable lender thanks to its low down payment and down payment assistance options, including the Right Step and Home Access programs. 

Customer Satisfaction: 4.91 out of 5

On its Zillow lender page, TD Bank has a 4.91 rating based on over 700 customer reviews. 

Trustworthiness: 5 out of 5

TD Bank has an A+ rating from the Better Business Bureau. A strong BBB grade indicates a company advertises honestly, responds effectively to customer complaints, and is transparent about business practices.

TD Bank Mortgage Pros and Cons

Advantages of Choosing TD Bank for Mortgage Financing

TD's range of mortgage options make it a good choice for many different borrowers. It's a particularly good lender for first-time homebuyers. Both Right Step and Home Access offer flexible underwriting, meaning you could potentially qualify even if some areas of your finances aren't ideal (though you will need a credit score of at least 620).

The Home Access program also offers a $10,000 credit to cover your down payment or closing costs, potentially removing a huge barrier to homeownership for eligible borrowers. 

Potential Drawbacks

The biggest drawback of TD Bank's mortgage offerings is that they're only available in 15 east coast states and Washington, DC.

Application and Approval Process

You'll need a 620 credit score and a minimum down payment of 3% to get a conforming mortgage with this lender. Other loan types may have different requirements. 

You can start an application online or over the phone. You can also use the search tool on the TD website to find a loan officer near you and connect with them directly. 

Customer Service and Support

Customer Service Experiences With TD Bank

Busines Insider looked at positive and negative customer reviews, online forums, BBB complaints, and other sources to understand what borrowers think about TD Bank's mortgage process. Overall, previous customers appear to have had positive experiences with the bank's mortgage lending arm. 

Support Channels and Resources

In online reviews, previous TD borrowers said that the loan officers they worked with were knowledgeable, easy to get ahold of, and prompt.

Your loan officer can make or break your borrowing experience, particularly if you're buying a home. The homebuying process comes with a very important deadline (your closing date) and having a competent loan officer helps ensure you don't miss that deadline. You want someone who answers the phone or responds quickly to texts and stays of top of the process to make sure you're on track to close on time. 

Compare TD Bank to Other Lenders

TD Bank vs. Chase Mortgage

Like TD Bank, Chase also offers an affordable mortgage product called its DreaMaker mortgage, which is available to lower-income borrowers and can be combined with Chase's Homebuyer Grant. With the grant, eligible borrowers can get up to $7,500 in closing cost assistance. TD Bank's Home Access mortgage offers a similar $10,000 lender credit. Both programs have flexible credit guidelines. 

Chase is one of Business Insider's best mortgage lenders. Chase is more widely available than TD Bank, though it has a smaller range of loan options. You can get a Chase mortgage in all 50 states. 

Chase Mortgage Review

TD Bank vs. Bank of America Mortgage

Bank of America also offers an affordable mortgage product, called the Community Affordable Loan Solution. This mortgage has no minimum credit score, and instead lets borrowers qualify using non-traditional credit such as their rent or utility payment history. It also requires no down payment or closing costs.

Bank of America's Community Affordable Loan Solution and TD Bank's Home Access mortgage are only available in certain areas.

Bank of America lends mortgages in all 50 states.

Bank of America Mortgage Review

TD Bank Mortgage FAQs

Why You Should Trust Us: How We Reviewed TD Bank Mortgage

For our review of TD Bank, we used our methodology for reviewing mortgage lenders.

We look at four factors — loan types, affordability, customer satisfaction, and trustworthiness — and give each a rating between 1 and 5, then we average these individual ratings for the overall lender rating. Lenders get higher ratings if they offer a large number of loan types with affordable features, have positive customer reviews, and don't have any recent public controversies.